Now more than ever, businesses depend on their IT systems in order to operate. When it comes to IT support and managed services you need fast, reliable, 24/7 assistance to keep your systems secure, available and performing to their optimum level. Working with Agile provides the comfort of knowing your IT is protected and managed by an expert, allowing you to concentrate on running your own business.
Our centralised Service Desk consists of structured teams of qualified and experienced IT engineers who will act as your first point of call for any IT issues you may experience wherever you are in the world. Our teams consist of full-time employees, all of whom meet our standards of customer service and technical ability to deliver ICT support solutions.
Whether you’re a new start-up or an existing business with an internal IT department, we can provide ad hoc assistance or schedule regular visits either to complement your existing function or provide full management of onsite IT requirements. Our IT solutions drive improved productivity and user satisfaction by enabling the smarter use of devices.
There are a number of ways we achieve this. By understanding your challenges and combining the best blend of devices, security services and productivity applications to meet them. By addressing the ‘workplace of the future’ so that every part of our IT support facilitates your employees connecting to your IT systems. And finally, by delivering the level of support your business needs through the following services:
- Telephone Help Desk
- Remote Support
- Onsite Support
- Break & Fix
- Routine maintenance
- Installation & Upgrades
- System recovery
- Disaster recovery
- IT On site technician, Manager, Director or Strategy Support